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- About Us
Useful Horicon Bank Phone Numbers
Customer Service - 920.485.7311 (8am to 7pm on weekdays; 8:30am to 2pm on Saturdays)
Voice Banking - 920.485.3080 or toll free 1.888.714.4011
Internet Banking Help - 920.485.7311 (8am to 7pm on weekdays; 8:30am to 2pm on Saturdays)
V-Flight Remote Deposit Help - 920.485.7338 (during business hours)
Fraud Hotline - 920.485.7307 (during business hours)
Lost or Stolen Cards
Debit/ATM/HSA Card - 1.866.508.2693
Credit Card - 1.800.558.3424
Bill Pay Help Line - toll free 1.855.242.7313
Section 326 of the USA PATRIOT ACT requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account or changes an existing account. This federal requirement applies to all new customers and current customers. This information is used to assist the United States government in the fight against the funding of terrorism and money-laundering activities.
What this means to you: when you open an account or change an existing account, we will ask each person for their name, physical address, mailing address, date of birth, and other information that will allow us to identify them. We will ask to see each person’s driver’s license and other identifying documents and copy or record information from each of them.