- Customer Service
- About Us
Useful Horicon Bank Phone Numbers
Customer Service - 920.485.7311 or 888.343.3040 (8am to 7pm on weekdays; 8:30am to 2pm on Saturdays)
Voice Banking - 920.485.3080 or toll free 1.888.714.4011
Internet Banking Help - 920.485.7311 (8am to 7pm on weekdays; 8:30am to 2pm on Saturdays)
V-Flight Remote Deposit Help - 920.485.7338 (during business hours)
Fraud Hotline - 920.485.7307 (during business hours)
Lost or Stolen Cards
Debit/ATM/HSA Card - 1.800.383.8000
Credit Card - 1.800.558.3424
Bill Pay Help Line - toll free 1.855.242.7313
We want to help protect your identity. You will NEVER receive an unsolicited phone call or e-mail specifically asking for your personal information. If you ever receive a phone call, e-mail or unusual web page where this information is requested, DO NOT give this information out.
Please be aware of "phishing" activity in which users are presented a web page that requests certain personal data such as account number, social security number, ATM card, PIN and credit card information. If you see this type of web page, DO NOT PROVIDE YOUR INFORMATION and DO NOT SUBMIT THE FORM.
For more information about "phishing" please read this FDIC article.
Please contact us if you have any questions via our e-mail form or call the Fraud Hotline during normal business hours at 920.485.7307.
Read more about recent fraudulent IRS email.
Visit our Lost or Stolen Card page for contact information.