As a community bank, we have a responsibility to keep our communities and customers safe. Like you, we've been watching the development of the Coronavirus (COVID-19) unfold across the world.
Branch Lobbies Reopening on June 8, 2020
On March 18, we temporarily closed all our lobbies - including closing all InStore locations in Beaver Dam, Mayville, Ripon and our Markesan Main office. Our drive-up lanes continue to remain open.
Horicon Bank is preparing to open lobby doors on June 8, 2020 with a few new precautions in place. We are doing our best to continue to minimize the possibility of exposure so additional security measures (such as disinfection and sanitation plans, protective gear and social distancing measures) will be in place. Remember, if you feel sick, please do not enter. We continue to encourage customers to call ahead and make an appointment with their local Lender or Universal Banker. And if you are not comfortable coming into our lobbies, our drive-through lanes and night depository will remain open. As always, we continue to offer 24/7 access to your accounts through Internet and Mobile Banking.
Bank From Anywhere, Anytime
As we continue to monitor the situation, we encourage you to enroll in Internet Banking and download our mobile app so you can continue to have access to your accounts, even if you can't make it into the bank.
With Internet Banking and our Mobile App, you can:
- Check current balances and account history
- Transfer between accounts
- Make a loan payment
- Deposit a check using your mobile device
- Pay bills with online Bill Pay
- Turn your debit card on and off
- Pay a friend
COVID-19 Relief Program for Consumers and Businesses
Our COVID-19 Relief Program is designed to alleviate some of the financial hardships you may face as a result of illness or workplace changes. Our program includes:
- The temporary suspension of fees on a range of loan and deposit products.
- Payment deferrals for consumer, mortgage and business loans.
- Temporary payment relief assistance and fee waivers for consumer and business credit cards.
V-Flight Debit Card Requirement Waived for April and May
We're all working hard to stay "Safer At Home" and that means, debit card transactions are probably limited.
For the months of April and May, Horicon Bank will be waiving the debit card requirement to earn premium interest on V-Flight Checking account balances. As long as other monthly qualifiers are met (one direct deposit or automatic payment, receiving eStatements, and one Internet Banking login), customers will continue to earn premium interest with their V-Flight Checking account.*
*If other qualifiers are not met during the statement cycles for April and May, a base interest rate will be earned on entire balance. Premium interest will not be earned.
Future Horicon Bank Updates
With the virus so close to home, we may shift the way we conduct daily business to protect our customers as well as our employees. As changes are made, we will notify customers in a timely fashion. Rest assured, we are regularly sanitizing surfaces and public areas. Our drive-through lanes and ATMs remain available as convenient options. We also have contingency plans in place to ensure uninterrupted bank operations.
We've seen our communities through a lot of adversities in nearly 124 years, and we plan to see our communities through COVID-19 as well. Horicon Bank maintains a 5-star rating with Bankrate for safety and soundness - a rating we take seriously in times of uncertainty. If you have questions, please do not hesitate to call our helpful Customer Support Center at 888.343.3040.
Frequently Asked Questions from the FDIC
The Federal Deposit Insurance Corporation (or FDIC), assures customers their deposits with an FDIC-insured bank (like Horicon Bank) are protected up to $250,000. The Federal Reserve System has and will continue to meet the currency needs of banking customers throughout the COVID-19 crisis. Keep in mind, the safest place for your money is inside the bank. Banks will continue to ensure that customers have access to fund either directly or electronically. Learn More
Stay vigilant. Scammers may try to capitalize on the fear and uncertainty surrounding the Coronavirus by using the tactic of "guaranteed" investments. Learn more by reading a press release from the Wisconsin Department of Financial Institutions.
Learn more about COVID-19 and ways to keep your home or workplace safe by visiting the Centers for Disease Control and Prevention website.