As a community bank, we have a responsibility to keep our communities and customers safe. Like you, we've been watching the development of the Coronavirus (COVID-19) unfold across the world.
Branch Lobbies Closing
As COVID-19 concerns continue to grow, we are temporarily closing our lobbies at our branch locations starting on Wednesday, March 18 until further notice. The drive up lanes at each office will remain open.
The following branches, which do not have a drive-up lane, will be closed starting Wednesday, March 18:
- Inside Mayville Piggly Wiggly
- Inside Beaver Dam Piggly Wiggly
- Inside Webster's Marketplace in Ripon
- Markesan Main
Loan officers and Universal Bankers are available by phone or will meet with customers on an "as-needed" basis for account services and loan appointments. We encourage customers to call ahead to set up appointments before stopping in to the branch. We will establish one office at each location to use for meetings to limit the potential spread of COVID-19 to our associates and customers.
Bank From Anywhere, Anytime
As we continue to monitor the situation, we encourage you to enroll in Internet Banking and download our mobile app so you can continue to have access to your accounts, even if you can't make it into the bank.
With Internet Banking and our Mobile App, you can:
- Check current balances and account history
- Transfer between accounts
- Make a loan payment
- Deposit a check using your mobile device
- Pay bills with online Bill Pay
- Turn your debit card on and off
- Pay a friend
COVID-19 Relief Program for Consumers and Businesses
Our COVID-19 Relief Program is designed to alleviate some of the financial hardships you may face as a result of illness or workplace changes. Our program includes:
- The temporary suspension of fees on a range of loan and deposit products.
- Payment deferrals for consumer, mortgage and business loans.
- Temporary payment relief assistance and fee waivers for consumer and business credit cards.
Future Horicon Bank Updates
With the virus so close to home, we may shift the way we conduct daily business to protect our customers as well as our employees. As changes are made, we will notify customers in a timely fashion. Rest assured, we are regularly sanitizing surfaces and public areas. Our drive-through lanes and ATMs remain available as convenient options. We also have contingency plans in place to ensure uninterrupted bank operations.
We've seen our communities through a lot of adversities in nearly 124 years, and we plan to see our communities through COVID-19 as well. Horicon Bank maintains a 5-star rating with Bankrate for safety and soundness - a rating we take seriously in times of uncertainty. If you have questions, please do not hesitate to call our helpful Customer Support Center at 888.343.3040.
Frequently Asked Questions from the FDIC
The Federal Deposit Insurance Corporation (or FDIC), assures customers their deposits with an FDIC-insured bank (like Horicon Bank) are protected up to $250,000. The Federal Reserve System has and will continue to meet the currency needs of banking customers throughout the COVID-19 crisis. Keep in mind, the safest place for your money is inside the bank. Banks will continue to ensure that customers have access to fund either directly or electronically. Learn More
Stay vigilant. Scammers may try to capitalize on the fear and uncertainty surrounding the Coronavirus by using the tactic of "guaranteed" investments. Learn more by reading a press release from the Wisconsin Department of Financial Institutions.
Learn more about COVID-19 and ways to keep your home or workplace safe by visiting the Centers for Disease Control and Prevention website.