With more than 85 combined years of experience, our Trust Administration team brings a high level of trust and financial industry expertise to each and every customer relationship.
Meet Chris Berens
Trust Officer, Vice President
Chris Berens manages the day-to-day operations of Horicon Bank Trust Administration services. His background in trust administration, ERISA retirement plans and business development has equipped him to help individuals and families design their ideal estate plans. Chris is well known for his commitment to service along with his comments about the trust industry being an "integrity business." Chris enjoys working with families to discuss how corporate trustees can provide solutions for their loved ones. Like Chris often says: "Impartial corporate trustees preserve enjoyable holiday moments for families and help them avoid friction that could arise from having to make difficult trust distribution decisions." In addition to earning a BBA from the University of Wisconsin-Milwaukee, Chris is a Certified Trust and Financial Advisor (CTFA), an accredited investment fiduciary with the AIF Center for Fiduciary Studies, and a member of the Cannon Financial Institute and American Bankers Association. Prior to entering the trust industry, Chris worked at the Board of Trade in Chicago as a balancer of positions and money in the futures industry.
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Some Fun Info About Chris
Experience
Chris has more than 25 years of experience in the trust and financial industries. He has been with Horicon Bank since 2018.
Expertise
Trust Services | Retirement Planning | Business Development
Extracurriculars
Chris is an active member of his community. He serves as Advisory Council Member for Family Services of Waukesha, past president of The Volunteer Center of Waukesha County and former Executive Committee Member of the United Way of Waukesha County.
Meet Pam Carter
Trust Officer, Assistant Vice President
A Certified Trust and Financial Advisor, Pam works with clients and their advisors to provide wealth management capabilities to help meet the customer’s financial goals. Pam says her experience and knowledge in Trust and Estate Administration allow her to help educate, explain and assist clients and beneficiaries in the decision making process while keeping them informed during the Estate Settlement process. “Loyalty, commitment and providing excellent client services are the foundation for everything we do,” says Pam. “Each client is different. Their needs are different. But what is most rewarding is when we can build long standing relationships with clients because we helped meet their individual goals.”
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Some Fun Info About Pam
Experience
Pam has more than 35 years of experience in the trust and financial industries. She has been with Horicon Bank since 2020.
Expertise
Trust Services | Client Information Management | Operations Management
Extracurriculars
Pam is an active volunteer with her church. Her family loves basketball! When she isn’t busy helping Trust clients, you can find Pam cheering for the Milwaukee Bucks!
Meet Lori Ewan
Trust Administrator
A Certified Financial Planner, Lori has experience as a financial advisor, financial associate, and trust officer. At Horicon Bank, she assists with the administration of accounts that reflect the services provided by Horicon Bank’s trust division. Lori says her experience in financial planning, wealth management and banking brings a higher level of service to her clients. “Everyone deserves to be heard,” says Lori. “Each client is different. Their needs are different. But what is most rewarding is when we can build relationships with clients because we helped meet their goals.”
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Some Fun Info About Lori
Experience
Lori has more than 25 years of experience in the trust and financial industries. She has been with Horicon Bank since 2020.
Expertise
Trust Services | Wealth Management Services | Financial Planning
Meet Amy Smith
Trust Administration Specialist
Amy assists with day-to-day administration of trusts; she reviews files to ensure proper documentation is maintained, establishes and maintains policies and procedures related to trusts, and ensures up to date compliance. Amy’s favorite part about her job is the customer contact and being able to assist clients with their daily needs.
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Some Fun Info About Amy
Experience
Amy has more than 19 years of experience in the banking industry and has been with Horicon Bank since 2009.
Expertise
Customer Service | Team Player | Excellent Decision-Making Skills | Banking and Legal Field