Caring for Your Finances — Personally
Wherever life takes you, we’re there right alongside you. From lending to spending, Horicon Bank connects you to the financial resources you need to meet your goals.
Personal Banking Services
Meet Your Personal Bankers
Meet Stephanie Albers
Premier Banking Officer
NMLS ID: 553102Stephanie specializes in assisting our premier and business customers with their everyday banking needs. She works with them to complete a financial analysis, then presents solutions unique to them to help them achieve their financial goals. She also offers an FDIC analysis and partners with our Wealth Management, Business Lending and Treasury Management teams to provide customers with the best experience possible. Stephanie enjoys thinking outside the box to be a trusted advisor, helping customers reach their financial goals. Stephanie graduated from Marian University with a bachelor’s degree in marketing and another in music administration. She also graduated from the Leadership Fond du Lac Program in 2011.
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Some Fun Info About Stephanie
Experience
Stephanie has more than 11 years of experience in the banking industry and has been with Horicon Bank since 2018.
Expertise
Checking | Saving and Money Market Accounts | CDs | HSAs | IRAs | Business Accounts | Treasury Management | Online Banking
Extracurriculars
Stephanie loves helping out her community any way she can! She is president of the Board of Directors for Habitat for Humanity of Fond du Lac County, board member of the Mayville Area Chamber of Commerce, member of the Empty Bowls Committee, member of the Noon Kiwanis Club of Fond du Lac, member of the Money Smart Week Committee, singer with the Holy Family Catholic Parish Jazz Choir and a flautist with the Fond du Lac Symphonic Band. Stephanie enjoys camping and spending time outdoors with family and friends. She’s also a musician and loves to sing and play the flute!
Meet Ashley Bartol
Branch Manager
Ashley manages the day-to-day customer financial transactions, opens accounts and helps answer any questions or concerns a customer may have. She enjoys finding solutions to their problems and gaining their trust while building a banking relationship with them. Since joining the bank 4 years ago, Ashley has formed many relationships with her customers. When they enter the bank, she says, “it’s not just about helping with their financial needs, we treat customers like we’re talking with our own family. We ask about their personal lives — we share in their joys and pains. Our customers truly feel like a second family; that’s what makes my job so fun.” Ashley’s journey started as a teller, a year later she was promoted to Universal Banker, and now she is the Branch Manager of our Piggly Wiggly in-store branch. She attended the Wisconsin Bankers Association’s Principles of Banking School and was a field trainer for Horicon Bank for the past three years.
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Location
Beaver Dam (Inside Piggly Wiggly)
810 Park Ave. (inside Piggly Wiggly)
Beaver Dam, WI 53916 View Location
Some Fun Info About Ashley
Experience
Ashley has more than 4 years of experience in the banking industry and has been with Horicon Bank since 2017.
Expertise
Educating customers on different accounts | Finding the best products and services | Truly looking out for customers’ best interests
Extracurriculars
Ashley takes pride in being involved in the community. She enjoys working together with her team to support different organizations through donations or gathering food for the local food pantry. When Ashley is not at work, she is spending time with her husband and two young children, who are full of spunk and sass! They are her pride and joy. She also grew up showing cattle at the Dodge County Fair and still carries on the love of the fair by going to the state and county fairs to see all the animals and fair projects.
Meet Kailey Bauer
Personal Banker
Kailey bridges the gap between the front line and the back office. Her role as a Universal Banker Trainer in the branch means she is an active Personal Banker for customers, but she gets to offer expertise and training to her coworkers. Kailey enjoys being a problem solver, coach and teacher – helping both customers and other employees understand more complex accounts and processes. Kailey says her favorite group of customers to work with are high school and college students opening up their first accounts. She enjoys the opportunity to educate customers on banking and budgeting – things they may not get the opportunity to learn in school. Although Kailey grew up with a banker in the family, she never thought that her part-time high school job would become the career she loved. From working in the drive through lane as a 16-year-old to now teaching 16-year-olds about their finances, Kailey is a Horicon Banker through and through. Kailey earned her Business Administration degree from Marian University. She is a graduate of the Wisconsin Banker’s Association’s Personal Banking School and has experience as a teller trainer, InStore Branch Manager and Personal Banker.
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Some Fun Info About Kailey
Experience
Kailey has more than 10 years of experience in the banking industry and has been with Horicon Bank since 2008.
Expertise
Customer Service | Relationship Banking | Personal and Business Accounts | IRAs | HSAs | Trust Accounts
Extracurriculars
Kailey serves as Treasurer for the Dodge County United Way and LOVES Culver’s.
Meet Mary Beine
Branch Manager
Mary enjoys being a problem solver and coach for her customers and getting to know them on a personal level. If a customer needs help, Mary is on the case! She welcomes questions from not only her customers, but also her employees to help them grow and succeed. Mary’s absolute favorite part of her job is helping teenagers and college students opening up their first checking account. She likes to teach them about how to budget and keep a ledger.
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Some Fun Info About Mary
Experience
Mary has more than 25 years of experience in the banking industry and has been with Horicon Bank since 2018.
Expertise
Customer Service | Relationship Banking | Personal Accounts | Business Accounts
Extracurriculars
Mary was an active 4H event leader for 10 years and enjoyed watching everyone succeed. She also grew up on a family farm and because of that, she has a hard work ethic. She has been married for over 26 years and has 3 grown children and 2 of them are twins! For fun she enjoys crocheting and spending time with her family!
Meet Jennifer Boeck
Universal Banker
Jennifer works alongside her staff, helping with daily transactions, opening accounts and managing existing accounts. Jennifer enjoys helping customers with their financial needs, teaching and assisting her staff, learning about new products, services and programs, working with different departments and being able to volunteer in the community while representing the bank! Jennifer completed the Managing the Performance of Others course at Moraine Park Technical College, the St. Meyer and Hubbard Client Conversations and Sales Management Programs and the Business Resource Services’ Profit Mastery Program.
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Some Fun Info About Jennifer
Experience
Jennifer has more than 13 years of banking experience. She has been at Horicon Bank since 2018.
Expertise
Deposit Accounts and Services | Customer Service
Extracurriculars
Jennifer enjoys being involved in church events, fundraising and volunteering in the Fond du Lac community. In her spare time, she loves gardening, paper crafting of all sorts, bird watching, barnwood painting, cross stitch and reading a good book!
Meet Whitney Brunn
Branch Manager
Whitney describes herself as someone who wears many hats in her role. She is a branch manager, universal banker and teller. She opens accounts, processes transactions, trains her staff and provides guidance and support to both her employees and customers. She finds it rewarding to build long-lasting relationships with her customers and staff. Whitney started her career as a teller/universal banker at our Beaver Dam Rechek’s location, and after working in the Fond du Lac and Mayville communities, she returned home to Beaver Dam Food Pride location as Branch Manager. She has completed Management, HSA, IRA and Personal Banking School.
Contact
Location
Beaver Dam (Inside Food Pride)
609 N. Spring St. (inside Beaver Dam Food Pride)
Beaver Dam, WI 53916 View Location
Some Fun Info About Whitney
Experience
Whitney has more than 11 years of experience in the banking industry and has been with Horicon Bank since 2014.
Expertise
Personal Accounts | Business Accounts | HSAs
Extracurriculars
Whitney enjoys being involved in the community. She volunteered at the Horicon Marsh Center and at Farm Tech Days and cleaned up trash in the Beaver Dam community. She also teamed up with the owner of Piggly Wiggly in Mayville to help raise money for the Dodge County Humane Society. In her spare time, you will find her creating memories with her family at their dairy farm! She loves the farming community and the great life it provides for her family. They frequently visit farming events around their community, including the Dodge County Dairy Breakfast, Farm Tech Days and the World Dairy Expo!
Meet Ashley Cox
Universal Banker
Ashley spends most of her time assisting customers and opening and managing their accounts. She enjoys getting to know her customers and problem solving any concerns they may have. Ashley is a licensed Wisconsin Notary — witness in performing a variety of official fraud-deterrent acts related to signing important documents — and she recently completed leadership classes at Moraine Park Technical College.
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Some Fun Info About Ashley
Experience
Ashley has more than 5 years of experience in banking and has been with Horicon Bank since 2019.
Expertise
Customer Service | Opening Accounts | Personal Accounts
Extracurriculars
Ashley enjoys volunteering at Meadow View Primary School in Waupun as a member of the Parent Teacher Organization and helping at Waupun Festivals. She likes spending time with family, camping and taking walks whenever she has the chance!
Meet Maria Genke
Market Manager, Assistant Vice President
Maria manages our Appleton branch, along with overseeing the Oshkosh and Fond du Lac branches. She opens and services deposit accounts and develops relationships with personal and business customers. Maria finds it rewarding to make a personal connection with customers to meet their financial needs. She enjoys working with branch managers and their associates to help them grow and develop their skills. You could say Maria was “born and raised” a Horicon Banker. It is the only place she has worked! She started in Horicon Bank’s Beaver Dam Main branch as a high school student in 1999 and then moved to the Fox Valley to attend college. From there she received a bachelor’s degree in business administration from UW-Oshkosh.
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Some Fun Info About Maria
Experience
Maria has more than 22 years of experience, and she has been at Horicon Bank since 1999.
Expertise
Customer Service | Personal and Business Deposit Accounts | HSAs | IRAs
Extracurriculars
Maria enjoys volunteering at the Heckrodt Prairie Hootenanny in Menasha every year. In her spare time, she loves spending time in the kitchen, cooking and baking with her kids, reading and all things chocolate!
Meet Brenda Hetebrueg
Branch Manager, Personal Banking Officer
Brenda works hard to manage and grow the West Bend branch. She enjoys helping customers with their financial needs and making sure they are aware of all of the great products and services Horicon Bank offers. She also enjoys working together with her team to give the best customer service possible and helping her team succeed and grow. Brenda graduated from American Institute of Banking with several banking and manager diplomas. She has worked in the banking industry for more than 35 years, and her favorite part is getting to know her customers personally.
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Some Fun Info About Brenda
Experience
Brenda has more than 35 years of banking experience and has been with Horicon Bank since 2018.
Expertise
Customer Service | Relationship Banking | Personal and Business Accounts
Extracurriculars
Brenda is very involved in the West Bend community. She is a Big Brothers Big Sisters Board Member, West Bend Area Chamber of Commerce Ambassador and member of the Columns 5K Run Walk Committee. Brenda loves to garden and spend time with family, especially her granddaughter.
Meet Christine M. Hintze
Branch Manager
NMLS ID: 1375503Christine provides guidance, support and mentoring to her banking team. She enjoys getting to know her customers and being there for them when they need it. She strives to make sure they are aware of all of the great products and services Horicon Bank offers. Christine has been in the banking industry for 16 years. Along with management knowledge, she was also has experience in consumer lending.
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Some Fun Info About Christine
Experience
Christine has more than 16 years of banking experience and has been at Horicon Bank since 2021.
Expertise
Customer Service | Customer Interactions | Lending | Leadership and Team Building
Extracurriculars
Christine enjoys helping out in her community anyway she can. She serves as secretary on her church council and has coached the New Berlin Swim Club for the past 4 years. She is an active volunteer for her children’s schools and in the New Berlin community. She enjoys vacationing in Disney World with her family and anything outdoors especially camping, fishing and relaxing in her backyard pool! This is why her absolute favorite holiday is the 4th of July!
Meet Amy Katsma
Branch Manager
Amy strives to help customers anyway she can while providing the best possible banking experience. She likes to show customers how to make banking easier, more convenient and efficient. Amy suggests accounts that would be best suited for their needs or provide perks they may benefit from. She is always happy to help – even if it’s something as simple as downloading an app to the customer’s phone. Amy realizes that some customers might find banking intimidating. Her goal is to make customers feel as comfortable as possible. This way, they can communicate what they want to accomplish and together they can find the best possible solution.
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Some Fun Info About Amy
Experience
Amy has more than 16 years of experience in the banking industry and has been with Horicon Bank since 2019.
Expertise
Customer Service | Relationship Banking | Personal Accounts | Business Accounts | HSA
Extracurriculars
When Amy is not at work she likes to spend time with her family. Most Friday nights you can find her at the football field or in the gym cheering on the Randolph Rockets! Her favorite way to relax is to cuddle up with a good book!
Meet Andrew Key
Branch Manager
Andy wears many hats as the Branch Manager of Neosho. He is a teller, banker and manager — just to name a few. He is very versatile and strives to help customers and his employees reach their personal and financial goals any way he can. Andy achieved a degree in web design and development from Moraine Park Technical College.
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Some Fun Info About Andrew
Experience
Andy has more than 5 years of experience in the banking industry and has been at Horicon Bank since 2018.
Expertise
Customer Service | Relationship Banking | Personal and Business Accounts | IRAs | HSAs | Trust Accounts | Training
Extracurriculars
Andy currently serves on the Neosho Pond Association that helps coordinate Carp Fest every year. To say Andy has a love for the outdoors is an understatement. He enjoys golfing, camping and his newfound love of gardening.
Meet Cindy Kooiman
Market Manager, Assistant Vice President
Cindy builds relationships with customers, opens accounts, and assists loan officers, along with overseeing the branch management for Western Dodge and Green Lake County. Cindy enjoys problem solving with customers when they are having difficulty managing their finances. She likes finding ways to help customers manage their money or offer them services that will enhance their business. Cindy is very involved in community activities to keep Horicon Bank’s presence at the forefront of the Beaver Dam community. She feels that keeping active in the community and getting to know customers outside the bank atmosphere is very rewarding. Cindy started her banking career in 1978 as a teller and has worked toward her current management position ever since. She has participated in various seminars and forums as well as completed classes at Moraine Park Technical College.
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Some Fun Info About Cindy
Experience
Cindy has more than 26 years of banking experience and has been at Horicon Bank since 2005.
Expertise
Suggesting products and services that benefit the customer’s needs | Offering solutions to business and savings account questions
Extracurriculars
Cindy has been a member of the Beaver Dam Noon Kiwanis Club for 15 years, serving as president and treasurer and currently serving on their Board as the director. She previously served as treasurer for the Dodge County United Way. Cindy spent 26 years as a dairy farmer, where she learned to garden and preserve vegetables. She loves sharing good recipes, cooking from scratch, and hosting large family and friend gatherings. Ask her for her favorite recipe!
Meet Darlene Kurtz
Branch Manager, Assistant Vice President
Darlene enjoys the variety her position as a Branch Manager offers. She describes every day as a new experience, opportunity and challenge. From opening new accounts to mentoring her team to getting involved in the community, Darlene finds ways to be a caring banker for customers and teammates. Darlene says she appreciates that Horicon Bank doesn’t push products on customers but instead builds relationships with customer by suggesting products and services that are better suited for their lives. Her goal is to educate customers about all the great services Horicon Bank offers and that they don’t have to go to a big bank for convenient banking options. Darlene values her life/work experience she has received here at Horicon Bank since 1991. She completed a Leadership Development Certificate from University of Madison School of Business in 2015 and has participated in Wisconsin Bankers Association courses along with other various banking courses to continue her education and growth.
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Some Fun Info About Darlene
Experience
Darlene has more than 30 years of experience and has been at Horicon Bank since 1991.
Expertise
Customer Service | Relationship Banking | Communication and Leadership | Mentorship | Detail Oriented | Mobile/Online Banking Assistance | Banking Products and Services
Extracurriculars
Darlene serves as a board member for the Horicon Area Foundation. She enjoys camping, motorcycle rides, boating, and local music events, and her top priority is being with her family and friends.
Meet Amy Mohr
Branch Manager
Amy works with and educates customers on products and services Horicon Bank offers and assists them with any of their banking needs. She also helps her team with day-to-day operations. Amy enjoys the customer interaction and helping out her team when needed. Her goal is to grow the Waupun branch, educate our youth and give our customers the best customer service she can. Amy achieved her bachelor’s degree in business administration from Cardinal Stritch University in Milwaukee and has been in banking since 1998 in various roles.
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Some Fun Info About Amy
Experience
Amy has more than 23 years of banking experience and has been at Horicon Bank since 2019
Expertise
Customer Service | New Account Opening | IRAs | HSAs
Extracurriculars
Amy serves as treasurer for Waupun Fine Arts, Inc. and enjoys camping, hiking at state parks, along with visiting wineries. She loves spending time with family, including her two dogs, Koda and Rahsko.
Meet Erin Mueller
Universal Banker
Erin builds relationships with customers to better understand how she can further fulfill their banking needs. She takes pride in educating her customers about all of the great services Horicon Bank offers and finding the right product to fit their specific needs. Erin is a licensed Wisconsin Notary — witness in performing a variety of official fraud-deterrent acts related to signing important documents — and stays up to date on current banking products and services.
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Some Fun Info About Erin
Experience
Erin has more than 6 years of experience in banking and has been with Horicon Bank since 2018.
Expertise
Customer Service | Personal and Business Accounts | Relationship Banking
Extracurriculars
Erin enjoys reading to kids at Rosenow Elementary in Fond du Lac every year and being a dog mom to two boys, Mickey and Duke! Her favorite summer plans are camping and four-wheeling!
Meet Michael Phillips
Branch Manager
Michael manages resources, his team and strives to deliver excellent customer service while growing the Bank’s presence in Oshkosh. He enjoys working with customers to help them select the best account for their needs. He also likes the day-to-day problem solving his position entails and helping his team learn and grow with the bank. Michael has a degree in Applied Science in Medical Imaging from Moraine Park Technical College. A few years ago, he felt that banking was a better fit for his talents and he came to Horicon Bank.
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Some Fun Info About Michael
Experience
Michael has more than 3 years of experience in the banking industry and has been with Horicon Bank since 2019.
Expertise
Customer Service | Personal Accounts | Business Accounts
Extracurriculars
When Michael is not at work, you will find him at the golf course or woodworking!
Meet Kay Schoep
Branch Manager
Kay oversees daily activities within the Green Lake branch while providing excellent customer service to her customers. She also coaches, trains and motivates her staff to be the best they can be! She strives to meet budgets and goals and to live by the Horicon Bank mission and virtues. What she enjoys most is having the pleasure to know and work with her amazing customers and team of coworkers. Kay has an Associate Degree in marketing and completed the Managing the Performance of Others course from Moraine Park Technical College.
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Some Fun Info About Kay
Experience
Kay has more than 11 years of experience in the banking industry. She first joined Horicon Bank in 2010 for two years and then missed her Horicon Bank family and rejoined us in 2018.
Expertise
Relationship Banking | Team Building
Extracurriculars
Kay enjoys volunteering in the Green Lake community any chance she gets. She helps at the Green Lake Area Animal Shelter, Rotary Club, and Green Lake Area Chamber of Commerce Promotions Committee and is a member of the Green Lake Association. When Kay is not working, she enjoys boating, car shows, camping and taking care of her two new adopted kittens — who are brothers!
Meet Danielle Schraufnagel
Branch Manager, Personal Banking Officer
Danielle works closely with her team and our two in-store branches to maintain high efficiency and customer service in the Beaver Dam market. She takes pride in helping customers problem solve and enhance their financial wellbeing with products and services that fit their needs. Danielle strives to be a trusted resource that customers can count on to be accurate, friendly and efficient. Danielle earned a Bachelor of Arts from UW-Oshkosh with an emphasis in journalism, advertising and public relations. In addition, she’s completed the Leadership Series at the UW Small Business Center, WBA Supervisor Bootcamp, Personal Banking School and Leadership Training at Moraine Park Technical College. When she isn’t managing her branch, Danielle enjoys brainstorming with the Marketing Department. She has submitted articles to InSpire Magazine as well as Horicon Bank’s blog and looks for ways to reach the community through thoughtful communication and volunteer opportunities.
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Some Fun Info About Danielle
Experience
Danielle has more than 9 years of experience — all at Horicon Bank!
Expertise
Personal & Business Accounts | Credit Cards | Treasury Management | Communication | Leadership Essentials
Extracurriculars
Danielle served as treasurer for United Way of Dodge County for 4 years. Before she stumbled into a career as a banker, Danielle worked as a wedding planner in the Twin Cities and enjoyed using her creative side to bring her clients’ dreams to life. She also had a lengthy tenure at Menards, so if you need to know what aisle a home-improvement product is in, she can probably tell you!
Meet Amy Smith
Universal Banker
Amy takes pride in helping customers with their banking needs along with problem solving any concerns they may have. She does everything in her power to make sure every customer feels comfortable and confident that their finances are safe and secure at Horicon Bank. Amy diligently keeps up with ongoing changes with Banking and Teller Services to make sure she is up to date with her banking knowledge and training. With this knowledge, she is able to recommend the best products and services fit for her customers’ financial needs.
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Some Fun Info About Amy
Experience
Amy has more than 19 years of experience in the banking industry and has been with Horicon Bank since 2009.
Expertise
Customer Service | Team Player | Excellent Decision-Making Skills
Extracurriculars
Amy is on the Planning Committee for the West Bend Columns “Not Just A Walk In The Park 5K,” a fundraiser for local scholarships. In Amy’s free time, she enjoys riding her bike on many of the trails in Wisconsin and spending time with family and friends.
Meet Meredith Strieff
Market Manager, Assistant Vice President
Meredith provides guidance and support directly to her team and to the organization as a whole through her role in training and organizational development. She directly oversees the branch management for eastern Dodge County. She also organizes development opportunities and opens and maintains customer accounts, all while looking for opportunities to ensure Horicon Bank is providing the best customer experience. Meredith enjoys helping customers gain knowledge and skills to continue to grow and achieve their specific goals. Her favorite part of her job is the community interaction with Horicon Bank through financial literacy events in local schools. Meredith is Horicon Bank “born and raised” and a banker by accident. She didn’t plan to become a banker but has been at Horicon Bank her whole banking career. She has a business administration degree from UW-Green Bay and currently serves as vice-chair on the WBA BOLT (Building our Leader of Tomorrow) Board.
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Some Fun Info About Meredith
Experience
Meredith has more than 14 years of experience, and she has been at Horicon Bank since 2007.
Expertise
HSAs | IRAs | Business Accounts | Treasury Management | Leadership Development and Training
Extracurriculars
Meredith serves as president of the Board of Education for Horicon School District and membership chair for Horicon Athletic Booster Club. Meredith is from, as she says, the \"real Up North\" in Ashland, Wisconsin. She enjoys traveling and watching baseball and is a complete coffee addict.
Meet Rachel Van Buren
Branch Manager
Rachel spends most of her time helping customers open and manage their accounts. She likes building a banking relationship with her customers so she can better understand them and their financial needs. She works alongside her team and provides guidance with any questions they may have and says its “rewarding to teach my team about products and services that better serve our customers.” Rachel also loves to spend time representing Horicon Bank at any community events. Rachel completed the Supervision and Managing the Performance of Others series from Moraine Park Technical College.
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Some Fun Info About Rachel
Experience
Rachel has more than 7 years of experience in the banking industry and has been at Horicon Bank since 2019.
Expertise
Personal Accounts | Business Accounts | Customer Service
Extracurriculars
Rachel enjoys helping the local fire departments with their fundraisers by serving the food, selling tickets and, as she says, being the “go to girl for just about anything.” In the summer, you will find Rachel outside farming and gardening. In the winter, she will be inside warm by the wood stove!
Meet Michelle Velie
Branch Manager, Personal Banking Officer
Michelle provides support and coaching to her teams in the Ripon offices. Along with working with her fantastic staff, she provides relationship banking to our customers. She is the open line of communication from business and personal customers alike. Most of all, Michelle enjoys the simple things, like watching her customers’ businesses and community grow and evolve, knowing that she was able to be a part of their success. She also loves working with the youth of the community, whether it be in a personal finance class, school Career Day, Girl Scouts or special local events. Michelle started working for Horicon Bank when she was in a youth apprenticeship program through her high school. She then completed her Supervisor Leadership Certificate from UW-Madison and attended Fundamentals of Lending School through the Wisconsin Bankers Association.
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Some Fun Info About Michelle
Experience
Michelle has more than 26 years of experience in the banking industry and has been with Horicon Bank since 1998.
Expertise
Personal and Business Banking | Relationship Banking | HSAs | IRAs | Trust Accounts
Extracurriculars
Michelle is assistant troop leader for her local Girl Scouts troop and volunteers with Secure Features, an organization that reaches out to teach high school-aged youth about financial literacy. In Michelle’s free time, she enjoys camping with friends and Sunday dinners with family.
Meet Rebecca Woock
Universal Banker
Rebecca assists customers with opening accounts and general banking support. She also helps her team with daily tasks as needed. Rebecca enjoys building relationships with customers to better understand how she can further fulfill their banking needs. She recently completed the Wisconsin Bankers Association Personal Banker course.
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Some Fun Info About Rebecca
Experience
Rebecca has more than 7 years of experience in banking and has been with Horicon Bank since 2014.
Expertise
Customer Service | CDs | Problem Solving | Personal and Business Accounts | Relationship Banking